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TERMS + CONDITIONS
SHIPPING POLICY: It’s my pleasure to serve you all. We appreciate you for your time and support. Please review our policies to avoid any shipping delays and complications. Please verify that all information that you’ve provided is accurate. Once your order has shipped badgallextensions will not be able to modify or be held accountable for any incorrect information that was provided on your behalf. Any orders placed after 5:00 PM Eastern Standard Time will process the next business day. Standard Shipping is 3-8 business days (MON-FRI, EXCLUDING HOLIDAYS)
PROCESSING TIME- 24-48 hours
Badgallextensions is NOT responsible for any delays in shipments due to any incorrect shipping information, inclement weather, holidays,supply chain, travel,natural disasters, port congestion, and carrier errors. Please note Holidays are NOT included as business days. All orders will be shipped through the United States Postal Service. Please keep in mind that ALL Tracking Numbers will be sent VIA to the email address you’ve provided, please provide an accurate email address when placing your order. We are not responsible for keeping track of your orders. All shipments can be tracked at www.USPS.com. If you haven't received a tracking number 72 hours after placing your order please contact customer service at badgallextensions@gmail.com OR (334)232-9620. If there are any issues with the location of your package after a tracking number has been provided please contact USPS. If you have any questions or concerns about your package AFTER receiving your tracking number you can direct all questions or concerns to USPS customer service.
Designer Handmade Balaclava/ Beanies
One size fits all , knit material
Distressed located in the outer with high quality cloth located inside, also non -itch.
Please allow 3-8 business days for shipping.
ALL SALES ARE FINAL.
RETURNS, REFUNDS & EXCHANGES:
All SALES are final no exceptions unless there is a mistake on the company's end. Once orders are placed no changes whatsoever can be made. Therefore, please make sure that you keep that in mind when choosing your products. If we happen to make a mistake on your order we will contact you to resolve the issue. Due to the supply chain, nature of our products, the coronavirus COVID-19 pandemic we do not issue any refunds. REFUNDS will not be issued because of delayed shipments by the shipping company which is out of our control. NO REFUNDS. We can NOT exchange any orders. We DO NOT issue any REFUNDS whatsoever.
FAQ
1. How long is Shipping?
- Standard Shipping normally takes about 3-8 business days, after processing which can normally range within 24 to 48 hours.
2. What are badgallextensions business hours?
- The business line is open 24 hours.
3. Returns?Refunds?Exchanges?
- No, no returns, refunds, exchanges. ALL sales are FINAL.
4. Can I bleach my wig?
- Yes!
5. What is the best way to contact?
- Please allow 24-48 hours for response time, if we don’t get back to you asap. Email or TEXT ONLY the number that’s provided which will be underneath contact information.
6. What forms of payment are accepted? Can I still use PayPal as a form of payment without having an account through PayPal?
- We accept Credit, visa, mastercard, paypal and Apple Pay. Yes, if you don't have an account setup with PayPal just simply checkout as “Guest”.
7. Where can I go to find updates?
- Please refer to our instagram account where you can find all important messages/updates @badgallextensions.